Privacy Policy
Our Application Software follows all legal requirements to protect your privacy. Our Privacy Policy is a legal statement that explains how we may collect information from you, how we may share your information, and how you can limit our sharing of your information. This Privacy Policy will be updated regularly in future.
Definitions :
Personal Data: Personal Data means any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
Cookies: Cookies are small pieces of data stored on a User's device.
Data Controller: Data Controller means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data. For the purpose of this Privacy Policy, we are a Data Controller of your data.
Data Processors: Data Processor (or Service Provider) means a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller. We may use the services of various Service Providers in order to process your data more effectively.
Data Subject: Data Subject is any living individual who is the subject of Personal Data.
User: The User is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.
Usage Data : We may also collect Usage Data as to how our Services are accessed and used. This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Information collection :
We collect several different types of information when you register on our site, subscribe to our services or fill out a form. Most of our services does require form of registration, allowing you to visit our site with secured login. However, some services like family tree or matrimony may require you to provide personal data.
What type of data we use and how?
When ordering or registering you might be asked to enter your: Full name, Gender, Date of Birth, e-mail address, phone number, Cookies, real time location and other technologies, device information and Usage Data.
We use the information for various purposes :
  • To personalize your experience,
  • To improve our Application Software (we continually try to improve our Application Software offering based on information and feedback we receive)
  • To improve customer services (your feedback help us respond to your customer service requests and support need)
  • To send periodic emails (The emails provide you information about order processing, information pertaining to your order, organizational news, updates, marketing or promotional materials, related service information that may be of interest to you)
  • To provide and maintain our Service;
  • To notify you about changes in our Service;
  • To allow you to participate in interactive features of our Service when you choose to do so;
  • To provide customer support;
  • To gather analysis or valuable information so that we can improve our Service;
  • To monitor the usage of our Service;
  • To detect, prevent and address technical issues;
  • To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information;
We collect information about the time you spent on our Application Software, how you use our services, such as the types of content that you view or engage with, the features / services you use the actions you take and the time, frequency and duration of your activities. For example, we log when you're using and have last visited our Application Software, used our services and other content you view on our Application Software.
In brief, we save data to improve Service offered to you. In these situations if you choose to withhold your personal data requested by us, it may not be possible for you to gain access to certain part of site and for us to respond to your query. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.
Do we disclose any information to third party?
We do not sell, trade or otherwise transfer to outside parties any of your personal data. This does not include trusted third parties who assist us in operating our Application Software, to serve you better. We may continue sharing your information with these third parties, as long as they agree to keep this information confidential. We might release your information as and when required under law, to protect our or others rights, property, safety.
Third Party links on our Application Software:
Occasionally, as per our discretion we may include or offer third parties products or services on our Application Software. These third parties may have separate and independent privacy policies and we advise you to go through the privacy policies of these sites before visiting or using these sites.
We are not responsible or liable for the content and activities of these linked sites. Nonetheless, your suggestions and feedback regarding these third party sites are welcomed, as we want to protect the integrity of our own site.
How do we protect your information?
We have implemented variety of security measures in order to maintain safety of your personal information.
Disclosure of Data
We may disclose your information including Personal Data to third parties if we determine that such disclosure is reasonably necessary to:
  1. comply with any applicable law, regulation, legal process, or appropriate government request;
  2. protect any person from death or serious bodily injury;
  3. prevent fraud or abuse of Application Software or services or our users;
  4. protect our rights, property, safety, or interest; or
  5. perform a task carried out in the public interest
  6. or as stated under this policy.
Service Providers
We may employ third party companies and / or individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service - related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Payments
We have paid services on our Application Software, i.e you might be charged a fees for using family tree, matrimony or charitable services. In that case, we use third-party services for payment processing.
We will not store your payment card details. That information is provided to our third party payment processors whose use of your personal information is governed by their Privacy Policy. For payments you may go or be diverted to links to other Application Software that are not operated by us. If you click on a third party link, you will be directed to that third party's Application Software. We strongly advise you to review the Privacy Policy of every Application Software you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party Application Software or their services.
Children's Privacy
Our Service does not address anyone under the age of 18 ("Children").
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Do we use cookies and tracking data?
We use various technologies to collect and store information when you visit our services, and this may include using cookies or similar technologies to identify your browser or device like computers, phones and other web-connected devices.
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser (if you allow) from a Application Software and stored on your device and that enable the sites or service providers to recognise your browser and capture and remember certain information.
We use cookies to understand and save your preferences for future visits and compile aggregated data about site traffic and site interaction so that we can offer better site experiences and tools in future. We may contract with third party service providers to assist us in better understanding our site visitors. These service providers are restricted to use information collected on our behalf except to help us improve our services. Tracking technologies are also used to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Changes To This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via email and / or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
This online privacy policy applies to information collected through our Application Software and not to the information collected offline.
Your Consent
By clicking on the checkbox, you agree to our Privacy Policy terms.
Contact Us
If you have any questions about this Privacy Policy, want to request access to information that we have stored about you, correct any information that we have about you, delete information that we have about you or in case of any other additional question please contact support@familiatrees.com